Maria's Catholic Supply
46699 Van Dyke Ave.
Shelby Township, MI 48317
 

Our Phone Number is
(586) 254-3369


Our Policies

We have the utmost respect for your privacy.
We now use PayPal to process your payment and give you the highest level of security.
We will maintain and use your information responsibly according to the following policies.

Your Physical Address

We generally do not maintain a mailing list. We find it too costly to do business in this manor & most of our clients do not desire to be bombarded with mail advertisements. We do not have any plans to share your address or information with any third parties. We may record your shipping address to assist us with future orders you may place with us.


Your Telephone

If you give us your telephone number, we will use that number only if we need to contact you regarding the specifics of your order.  Your phone number is always safe with us.



Your E-mail

We may use your e-mail address to keep you informed about the details and status of your order.
We do not send out unsubscribed offers otherwise known as SPAM

Security

Every credit card transaction made at GodsBookShop.com is safe and secure. We now use Pay Pal services and state of the art Encryption Technology to process your credit card or check payment online. Your payment information made via Pay Pal is sent by 128 bit SSL (secure socket layer) technology, the industry standard for secure internet commerce transactions, this will encrypt all of your personal information, including credit card number, name, and address, so that it absolutely cannot be deciphered as the information travels over the Internet so your transaction is safe. Always look for the little gold colored lock present in the lower right hand corner of your browser indicating you are on a SSL secured connection, if you click on it you will see the security certificate for the site showing if it is genuine or not.

Your Credit Card

We use Pay Pal services for both your protection & ours. When you use a credit card for payment, PayPal will request the Billing Address, Card Type, Cardholder Name, Card Number, Security Code (from the back of your card), and Expiration Date. PayPal does not share your payment information with anyone including us. PayPal only shares your Shipment address, phone number & Name with us so we may process your order.

Terms of Sale

All prices are quoted in U.S. dollars and are net to all buyers. All items are shipped on a first ordered basis and are subject to prior sale. If this does occur we will contact you to see how you wish to proceed. We will not do business outside of the continental United States, Alaska, and Hawaii.

Payment

We use friendly Pay Pal services, you will find that Pay Pal now accepts Visa, MasterCard, Discover & American Express along with personal checks. You are not required to open a Pay Pal account in order to make a purchase. You will be taken to the Pay Pal web site during the transaction phase & will need to follow the prompts.  If you do not desire to send your financial credit card information over the internet, you can call us via phone so arrangements can be made for payment.



Returns & Refunds

Generally ALL our on-line SALES are FINAL, however mistakes are occasionally made & If you must return any portion of your order, you first must contact us by phone for approval. Once your return is approved, include a copy of your original receipt with your return and ship the return back to us within ten days after receipt. It will be your responsibility to pay return postage and to place proper shipping insurance on the package. Items must be in their original undamaged condition when we receive them (no trace of cigarette smoke will be allowed) in order for you to receive credit for the purchase price. Shipping costs are never refundable unless your return is a result of our error.

Occasionally, 2 people or more may purchase the same item, as we are not a factory & these items offered for sale on our web site may be considered one of a kind, the orders will be filled on a first come first served basis.
 If we make a mistake by accepting 2 or more orders for a one of a kind item, we will determine who ordered it first & filling the orders accordingly. If this seems unacceptable to you, please understand that some of these items are hand made one of a kinds. We MAY at OUR OPTION offer you a similar item of equal or greater value.


AUTHORIZED Returns should be addressed to

Maria's Catholic Supply
46699 Van Dyke Ave.
Shelby Township, MI 48317
Attn:  Return Department

We will notify you after we receive and process your return. Except in the case of payment via personal check which require us to wait for it to clear through the bank before a refund can be made, refunds will be made in the same form of payment used for the original purchase within 5-10 business days after we receive your return & inspect the contents for damage. In the case of any return that does not meet our acceptability tests listed  above, you will be responsible to arrange for the return shipping back to you at your expense. We will not accept ANY merchandise for return that has been tainted by Cigarette smoke, Smoke damage, Broken, Missing parts, exc... unless it was our fault.  Please note that we can refund shipping cost only if the return is a result of our error.



Shipping Information


The standard shipping charge is based on the total weight of your order and is calculated during the checkout process. To make the cost of shipping as economical as possible, we will use either the United States Postal Service or UPS for almost all of our domestic shipments. We can arrange for quicker forms of shipping if you desire, however you will pay the difference. We will not do business outside of the continental United States, Alaska, or Hawaii

Shipping Damage Claims

While we do our best to insure that all packages get the very best packing & protection against shipping damage, it will occasionally occur. We have no control over stampeding Elephants running over your delivery. In the unfortunate case of shipping damage, PLEASE FOLLOW THE PROCEDURES LISTED HERE!
 

If shipping damage is very obvious & looks to be non-survivable, Do Not Accept the damaged package (refuse delivery).

If the package has only minor damage, Insist on opening the package in the presence of a shipper representative (If your item is damaged refuse delivery).

If you have already accepted delivery & only found the damage after opening the package, SAVE EVERYTHING, ALL PACKING BOXES & EVERYTHING, then CONTACT US IMMEDIATELY. We will institute a shipping claim & upon settling with the shipping company will contact you to see how you wish to proceed.
 


Standard Shipping

Our standard shipping mode is USPS  Mail. Delivery averages 4-10 business days in the continental United States. In rare instances, delivery can take as long as thirty days. Delivery in Alaska and Hawaii will take  longer than in the continental U.S.  Unless insured, Tracking numbers are not available for this mode.



Expedited Shipping

We may use Priority Mail, UPS or Federal Express for expedited shipping. Delivery averages 2-3 business days in the continental United States and approximately 3-6 days to Alaska or Hawaii. Tracking numbers are occasionally available, if so we will contact you with it so you may track your purchase online.



International Orders

We don't process international orders at this time due to concerns over fraud.



Technical Difficulties

One of the reasons we switched over to the PayPal shopping cart checkout system was because some of our customers had experienced technical difficulties  processing payments on our website, especially those with Macintosh systems. This should no longer be an issue, however if this does happen to you, you can call your order into us (For your security, Please NEVER EVER... E-Mail your Credit Card information to anybody, e-mail is not secure!!) , you may however e-mail us with your contact information. 

You may send us your payment information via fax, be sure to include your full name and billing address, shipping address if different, card type, card number, expiration date (month and year), and the 3 or 4-digit security code on the back of your card, if applicable. Be sure to include an email address and phone number where we can contact you if necessary. Telling us what you want to order would be nice as well.
Remember... NEVER EVER E-Mail your credit card information to anyone, it is a huge security risk because e-mail is never secure and can be viewed by many people as it traverses across the internet. We value you as a client & wish to protect you from harm.